These Terms & Conditions constitute the binding legal agreement between you and KenzoBet governing your access to and use of the platform. Please read them carefully before registering or placing any bets.
Welcome to KenzoBet ("we", "us", "our", "the Platform", "the Company"). KenzoBet operates the online betting and gaming platform accessible at kenzobet.cam (the "Website"). By registering an account, accessing, or using any part of the KenzoBet platform, you ("the User", "you", "Member") agree to be legally bound by these Terms & Conditions ("Terms"), our Privacy Policy, our Responsible Gambling Policy, and any other rules or guidelines published on the Website from time to time.
These Terms constitute the entire agreement between the Company and the User with respect to the subject matter herein. If you do not agree with any provision of these Terms, you must immediately cease using the KenzoBet platform and close your account.
KenzoBet is designed to serve users located in Malaysia and operates in English. All communications, agreements, notices, and legal documents are provided in English and shall be construed in accordance with the English-language version of this document.
Important: KenzoBet is strictly for individuals aged 21 years and above. By using this platform, you confirm that you meet this minimum age requirement and that online betting is not prohibited in your jurisdiction of residence.
For the purposes of these Terms, the following definitions shall apply:
Registration and use of KenzoBet is strictly limited to individuals who are 21 years of age or older. Any person under the age of 21 is strictly prohibited from registering, depositing, or using the Services. KenzoBet reserves the right to request documentary proof of age at any time and to suspend or permanently close any Account where the Member cannot verify they meet the minimum age requirement.
To register and maintain an Account on KenzoBet, you must satisfy all of the following conditions:
Each individual person may hold only one (1) registered Account on KenzoBet at any time. Registering multiple accounts ("multi-accounting") is strictly prohibited and constitutes grounds for immediate account suspension, forfeiture of funds, and permanent ban from the platform. Accounts found to share the same device, IP address, payment method, or identity documentation as an existing Account may be flagged for investigation.
KYC Verification: KenzoBet is required to conduct identity verification checks on all Members. You must complete KYC verification before your first withdrawal can be processed. Verification documents may include a government-issued photo ID (MyKad, passport), proof of address, and proof of payment method ownership.
You are solely responsible for the security and confidentiality of your Account credentials, including your username and password. KenzoBet strongly recommends enabling two-factor authentication (2FA) on your Account. You must notify KenzoBet immediately if you suspect any unauthorised access to your Account by contacting support at [email protected].
You agree to provide and maintain accurate, current, and complete Account information. Any changes to your personal details — including name, address, or contact information — must be updated promptly via your Account settings or by contacting our support team. KenzoBet reserves the right to suspend Accounts where information is found to be false, misleading, or incomplete.
KenzoBet operates in Malaysian Ringgit (MYR / RM) as the primary account currency for Malaysian Members. All balances, deposits, withdrawals, bet amounts, and bonus values are displayed in RM unless otherwise specified. Currency conversion rates, where applicable, will be applied at the rate determined by KenzoBet at the time of the transaction.
An Account is considered inactive if there has been no login activity for a continuous period of 12 months. KenzoBet reserves the right to charge an administrative inactivity fee of RM 50 per month on inactive accounts, deducted from the Account balance, provided the Member has been notified in advance. Accounts with zero balance that remain inactive for 24 months may be closed at KenzoBet's discretion.
KenzoBet accepts the following payment methods for deposits and withdrawals by Malaysian Members:
All deposits must originate from a payment source that is registered in the Member's own name. KenzoBet does not accept deposits from third parties. The minimum deposit amount is RM 20 unless otherwise specified on the deposits page. KenzoBet does not charge fees on deposits, though your payment provider may apply their own transaction fees.
Withdrawals are processed to the same payment method used for the most recent deposit, subject to KYC verification completion. The minimum withdrawal amount is RM 50. Standard withdrawal processing time is within 5 minutes to 24 hours depending on the payment method. KenzoBet reserves the right to conduct additional security checks before approving any withdrawal request.
| Payment Method | Min. Deposit | Min. Withdrawal | Processing Time |
|---|---|---|---|
| FPX / Bank Transfer | RM 20 | RM 50 | Instant – 1 hour |
| DuitNow | RM 20 | RM 50 | Instant – 30 mins |
| Touch 'n Go eWallet | RM 20 | RM 50 | Instant – 2 hours |
| GrabPay / Boost | RM 20 | RM 50 | Instant – 2 hours |
| Cryptocurrency | Equiv. RM 30 | Equiv. RM 50 | 1–24 hours |
Any Member who initiates an unjustified chargeback or reversal of a deposit will have their Account immediately suspended pending investigation. KenzoBet reserves the right to take legal action to recover funds lost as a result of fraudulent chargebacks, including recovery of any winnings generated from fraudulently deposited funds.
All bonuses and promotional offers provided by KenzoBet are subject to the specific terms of each individual promotion, which will be published alongside the offer. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail.
Unless otherwise stated, all Bonus Funds are subject to a wagering (rollover) requirement before they may be withdrawn. The wagering requirement specifies the total betting turnover required, calculated as a multiple of the bonus amount (e.g., X10 wagering on a RM100 bonus = RM1,000 total bets required). Wagering requirements must be completed within the stated validity period of the promotion.
Different game categories contribute at different rates towards clearing wagering requirements. Slot games typically contribute 100%, while live casino and table games generally contribute 10–25%. Sports bets may contribute 100% where the minimum odds requirement is met. The specific contribution rates are stated within each promotion's terms.
When Bonus Funds are active in your Account, a maximum bet restriction of MYR 250–MYR 500 per bet or spin applies (the exact cap will be stated in the promotion terms). Bets placed in excess of this limit while bonus funds are active may result in the bonus being voided and any associated winnings being forfeited.
KenzoBet reserves the right to withhold, cancel, or reclaim any bonus or associated winnings where there is evidence of bonus abuse. Bonus abuse includes but is not limited to: registering multiple accounts to claim the same bonus, placing opposing bets across accounts, using automated betting strategies designed to exploit bonus terms, and any form of collusion or manipulation.
Advice: Always read the full terms of any promotion before claiming. Key items to check are: wagering requirement, maximum bet limit, game contribution rates, expiry window, and maximum cash-out cap.
A bet is considered accepted and binding only when KenzoBet's system has confirmed the wager and a unique bet reference number has been issued. In the event of any technical failure, system error, or communication interruption during the bet placement process, KenzoBet may void bets at its discretion where the outcome of the wager cannot be determined with certainty.
Minimum and maximum stake limits apply to all betting markets and games on KenzoBet. These limits are displayed within the relevant game or betting interface. KenzoBet reserves the right to modify stake limits at any time and to impose individual account limits where betting patterns are identified as potentially suspicious or harmful.
In the event that an error results in incorrect odds or game outcomes being displayed, KenzoBet reserves the right to void any affected bets, regardless of whether they have been settled. Members should ensure that the odds displayed match their expectations before confirming any bet. Obvious errors (palpable errors) will be corrected and any bets placed on such erroneous odds will be voided and stakes returned.
KenzoBet offers betting markets on a wide range of sports relevant to Malaysian players, including EPL, Liga Super Malaysia, Champions League, FA Cup, UFC, badminton, tennis, and more. All sports betting markets are governed by the applicable sport-specific rules published on the Platform. Settlement of bets follows the official result as declared by the governing body of the relevant sport or event.
The following activities are strictly prohibited on the KenzoBet platform. Engaging in any of the below may result in immediate account suspension, forfeiture of funds, and referral to relevant law enforcement authorities:
All content on the KenzoBet platform, including but not limited to the brand name, logo, website design, graphics, software, game interfaces, text, images, audio, and video content, is the exclusive intellectual property of KenzoBet or is used under licence from the respective rights holders. All rights are reserved.
Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, recreational betting purposes in accordance with these Terms. Any reproduction, distribution, modification, or commercial exploitation of Platform content is strictly prohibited without prior written consent from KenzoBet.
The KenzoBet name, logo, and associated trademarks may not be used in any marketing, promotional material, or social media content without explicit written authorisation from the Company.
To the maximum extent permitted by applicable law, KenzoBet and its directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
In all cases, KenzoBet's aggregate liability to any individual Member in respect of any claim shall not exceed the total amount of real-money funds held in that Member's Account at the time the relevant claim arises.
You may close your Account at any time by contacting KenzoBet support at [email protected]. Upon closure request, any remaining real-money balance (subject to KYC verification completion) will be returned to your verified payment method within 5 to 10 business days. Bonus Funds will be forfeited upon Account closure unless wagering requirements have been fully satisfied.
KenzoBet reserves the right to suspend, restrict, or permanently close any Member Account at its sole discretion, including but not limited to circumstances involving: breach of these Terms, suspected fraudulent activity, failure to complete KYC verification within the required timeframe, receipt of a self-exclusion request from the Member, or regulatory requirements. Where an Account is closed due to a breach of Terms, KenzoBet may withhold the Account balance pending investigation.
Members who wish to restrict their own access to the Platform for responsible gambling purposes may request self-exclusion by contacting support. Self-exclusion requests will be processed within 24 hours. For further information, please refer to our Responsible Gambling page.
These Terms & Conditions and any disputes arising from your use of the KenzoBet platform shall be governed by and construed in accordance with applicable law. Any dispute that cannot be resolved amicably through KenzoBet's customer support channels shall be subject to binding arbitration or the jurisdiction of the competent courts as determined by KenzoBet's registered entity.
KenzoBet operates in English and serves primarily the Malaysian market. These Terms are drafted in the English language, and in the event of any inconsistency between any translation and the English version, the English version shall prevail.
KenzoBet reserves the right to amend, update, or replace these Terms & Conditions at any time. Where material changes are made, KenzoBet will provide reasonable notice to Members via email or on-platform notification. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Terms.
It is your responsibility to review the Terms & Conditions regularly to stay informed of any updates. The date shown in the "Last Updated" field at the top of this document indicates when the most recent revision was published.
Current Version: These Terms & Conditions were last updated on 1 January 2026. If you have any questions regarding the current version, please contact our support team.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, you may contact the KenzoBet support team through the following channels:
Our support team operates in English and is available to assist Members from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other regions of Malaysia.
These Terms establish clear responsibilities for protecting your KenzoBet Account. We outline exactly what we do to safeguard your funds and data, and what steps you must take to maintain your own account security.
Deposit and withdrawal policies are stated clearly so you always know the minimum amounts, processing timelines, and accepted methods — including DuitNow, FPX, Touch 'n Go eWallet, and major Malaysian banks.
KenzoBet's bonus policies are set out plainly. Wagering requirements, maximum bet limits, game contribution rates, expiry windows, and maximum cash-out caps are all disclosed upfront — no hidden surprises.
These Terms reinforce our 21+ age requirement and self-exclusion options. KenzoBet is committed to preventing underage gambling and supporting any Member who needs to manage their gambling behaviour.
The Terms outline clear processes for raising complaints and disputes. KenzoBet's 24/7 support team is your first point of contact, and escalation pathways are available for unresolved issues.
From prohibited conduct to intellectual property rights, these Terms make KenzoBet's operating rules clear for all Members. Understanding the rules helps ensure a fair and enjoyable experience for every player.
Now that you're familiar with the Terms & Conditions, you're set to explore everything KenzoBet has to offer — from EPL betting to live casino tables. 21+ only. Play responsibly.
For players aged 21 and above only. These Terms apply to all use of the KenzoBet platform.